 |
|
The Computer Doctor |
|

Formerly The Computer Doctor; TCD
Technology Services changed its name
to more reflect current service offerings.
Our services extend beyond basic computer support.
 |
|
 |
|
 |
At TCD Technology Services
we care about the general health and enjoyment of your
technology. We make sure that any changes that were made to
your systems do not affect the rest of your equipment such as
printers, scanners or your internet connection. We also offer
you free advice and recommendations based on your own setup (no
generalities). You can even call us when you are considering
making changes and ask us what we think at no charge.
Customer Care:
We care about our customers and we always offer you the best of
breed
solutions for your technology needs. If we think a problem
is not worth fixing we will tell you and give you alternatives
even if it means that we make less on the call or the call is
cancelled all together. As part of our services we publish a
free quarterly newsletter called "TCDTech Gazette" that gives you free
tips and explanations of current technology without the "technobable".
Our Mission:
The technology service
provider’s reputation has become much like that of the car
mechanic. The technology service industry for the most part is
non-standardized; anyone can claim to know how to service
technology and there is no enforced requirement for a technician
to undergo any formal training and/or certification. There are
a number of technicians out there that focus on the
money and rarely do those technicians put the clients’ needs
above their own. At TCD Technology Services we want to change
that image by choosing our technicians and service partners
carefully; and by offering our clients solutions that are best
for them regardless of which solution is the most profitable to
TCDTech. Above all else we are always honest with our clients; if
the problem isn’t worth fixing we will tell them just that. We
strive to be the best in our industry and operate with
competence and integrity.
About the
owner Chris Davis: Chris found issues with the attention to
detail and quality of work that was being performed within the
computer services industry. Technicians, and sometimes the
company, just didn’t care and their focus was on the money and
not what was best for the customer. As his original company “The
Computer Doctor” progressed he found it increasingly hard to
meet client demands and expectations with being a one man shop;
to that end he accepted a position at a larger computer support
firm continuing to service his clients; but with the added
backing of a larger company. Unfortunately the company he hired
into turned out to be just like previous technicians Chris had
worked with and so left to restart his company again. TCD
Technology Services has evolved from The Computer Doctor and
Chris’ experiences. Further it has become more apparent that
clients want one place to call for any technology needs and
therefore TCDTech has positioned itself to be a “one stop shop”
for technology by leveraging solid relationships that have been
formed with other companies offering services which complement
TCDTech’s computer and networking services. When a client
request comes in they are never told to call someone else;
TCDTech arranges everything saving the client valuable time.
Our Mission: The ultimate focus of TCD Technology Services is to
dedicate itself to leveraging emerging technologies and to
provide the highest level of quality products, technical
services, and security to our clients. Our overall goal is to
serve our clients as trusted allies. We want our clients to
operate with maximum efficiency and reliability with increased
overall productivity.
|
 |
|